Excellent experience for my first purchase. Very quick turn around from placing my order, to delivery. When my product was not available, very gracious to up grade the product to a higher model.
Richard F. - August 3, 2016
Regarding my experience with placing a small appliance order with BC Fasteners, their product knowledge was excellent and efficient and pricing very competitive.
Don W. - April 20, 2016
I have recently made a large purchase with your company. I purchased the products primarily due to the excellent quality of service provided by your employee Daniel Vellenoweth. He is very kind, polite and patient. I had many questions pertaining to the products and he was knowledgeable enough to answer each and every question. He considered my best interests in the amount and version of the products I was buying, and directed me in a manner that was most pleasing. I would greatly appreciate something good being done for him by your company as he should be considered of great value. I have my eye on some other products and will be definitely looking to work with him again in the future. Thank you and please respond to let me know this information has been received.
Sincerely,
Micaine - April 11, 2016
Good afternoon: I just received the order I placed on February 25th.
Just wanted to let you know that my first experience in dealing with your company has been fantastic. Justin answered all my questions very promptly & professionally, and my order was processed and shipped extremely quickly. Everything was very well packed & protected for shipping as well. And the "extra" hat and t-shirt were much appreciated!
I've dealt with many businesses who handle e-commerce, and yours has been one of the best.
Thanks again for such a pleasant buying experience. I'll certainly be purchasing from your company again, and recommending you to friends & family.
Regards,
Roland F. - March 7, 2016
Wow! You guys are great! I phoned from Burnaby last Friday, desperate for a Christmas present for my daughter (Dremel pumpkin carving kit). I had tried several places in the Lower Mainland, to no avail. But when I found your site on the Internet and phoned, you had the item and assured me it would be here in time for Christmas. Well, it arrived today, Monday, and I can't thank you enough and commend you for your professional, polite, friendly, and, most importantly, SPEEDY service.
Thank you again.
Anne - December 23, 2015
Want to say that I was quite pleased with the ordering process and the Live Chat was much appreciated. The order arrived quickly, well as soon as the jacket was available in small it was shipped. Look forward to ordering more items as necessary.
Thanks
Vaughn - December 04, 2015
Hi,
I just received my order, and i just want to say that i’m really happy . Fast answer, fast shipping, and very good price !!
Thanks,
Mike - July 07, 2015
I wanted you to know how satisfied I am with the prompt, courteous customer service I've received from your company, specifically Justin Servedio, E-Commerce Manager.
I purchased an item just before Christmas that was impossible to find in the US. Justin helped me from the onset of my inquiry. I, unfortunately, had to return the item (the gift recipient didn't like the item - my fault, not BC Fastener's). Justin saw the return through until the end.
I highly recommend doing business with your company.
Wanda B - January 15, 2015
New Hampshire, US
Hi Daniel,
I've received my order today and I wanted to thank you for friendly fast service. The friendless and service rates five stars in my book.
Again from East to West thank you.
Terry - November 17, 2014
BC FASTENERS ARE HELPFUL,POLITE ,GREAT CUSTOMER SERVICE,AS AN INTERNATIONAL BUYER THIS IS A MUST.
Mike C. - Northern Ireland - September 29, 2014
Just a quick note to let you know I received my order. Excellent service, I will highly recommend BC Fasteners & Tools to my friends. I look forward to doing business with you in the future.
Bill C. - September 29, 2014
Thanks Justin-you were a great help getting info on the impact gun. Fast and good service.
Brant - September 19, 2014
I just wanted to express my utmost satisfaction with the transaction I had with your company. Your order processing time, shipping costs and item price were all fantastic! I look forward to dealing with BC Fasteners again and will most certainly recommend your business to associates. Thank you again,
Justin U. - July 22,2014