Shipping Info

Shipments to destinations in Canada

Who do you use for shipping?

Our primary shipping company is Loomis Express and Fedex Express but we also use Purolator Courier, Canada Post and LTL freight companies depending on weight and destination.

I did not have a shipping rate returned for my postal code?

This maybe due to the following reasons: total shipping weight is over 150 Lbs, over sized item or your postal code is in a rural area and will be subject to additional charges.  Please contact us with a: list of item(s) and quantities, your phone number and your full physical address including postal code so we can provide you with an accurate shipping cost to your location.

How long does it take to ship my order?

If all items in your order are in stock we strive to ship out same day Monday through Friday with a cut off time of 4pm Pacific time.

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Live Outside Canada? No problem!

We are pleased to provide international shipping.
Prices shown will be in Canadian currency.

How are BROKERAGE FEES handled on international shipments including USA?

Ground shipments on orders under $800: UPS Brokerage Fees are included at no extra cost
Ground shipments on orders over $800: Brokerage Fees are approximately $26.00 (based on current UPS rates, but subject to change without notice) and will be collected by UPS at delivery
All Air shipments: FEDEX Brokerage Fees are included at no extra cost

 

Canada to USA Destinations
Type of Service Delivery Time
UPS Ground Up to 7 days depending on destination
(unless the shipment is held up in customs)
FEDEX (Air) Economy 2 day service
(unless the shipment is held up in customs)
FEDEX (Air) International Priority 1 day service
(unless the shipment is held up in customs)
Canada to INTERNATIONAL Destinations (Except USA)
Type of Service Delivery Time
FEDEX International ECONOMY 2 to 5 days to most major world markets
( unless the shipment is held up in customs)
FEDEX International PRIORITY 1 to 3 days depending on destination country
(unless the shipment is held up in customs)

Who is responsible for BROKERAGE FEES, IMPORT DUTIES AND TAXES on international shipments?

Brokerage fees, import duties and taxes are not included in the item price or shipping cost.
Duty and taxes may be charged by your country at your border on all international orders whether shipped via ground or air.
Duty on fasteners shipped into the USA can be quite substantial.
We are not able to calculate these charges.
Brokerage fees, import duties and taxes are usually charged by UPS or FEDEX as COD or collected upon delivery.
Brokerage fees, import duties and taxes are not additional shipping charges.

Brokerage Fees, Import duties and taxes are the buyer’s responsibility.

It is important that you check with your country’s customs office to determine what these additional costs will be prior to making a purchase

How do I qualify for free shipping in Canada?

Visit our Free shipping policy page.

Do you fraud check all orders?

We check every order for fraud! To reduce delays in processing your order please make sure your billing information matches that of your credit card.

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